Discovery Map app FAQ
FREQUENTLY ASKED QUESTIONS
General Questions
- How does the app work?
The app that allows you to get great discounts and offers at the best local restaurants and businesses in your area. We partner with the best local restaurants, food and beverage producers, farmers, spas and retailers.
Simply open the app, allow location access, and browse real-time offers near you. You can filter by category or distance. You can use as many different offers per day as you like.
- Is the app free to use?
Yes! The app is free for users to download and use.
Account & Settings
- Do I need to create an account to use the app?
You can browse deals without an account, but creating an account allows you to save favorites, receive personalized offers, and receive notifications. Create a free account to redeem offers and participate in challenges.
- How do I change my location settings?
Go to Settings > Location Preferences to update your current location or enable GPS-based discovery.
- Can I customize the types of deals I see?
Yes, you can set your preferences in the app to see only the types of offers you’re interested in (e.g. food, fashion, electronics).
Deals & Offers
- How often are deals and offers updated?
Deals are updated daily, and some are available for a limited time only – so check back often!
- How do I redeem a discount offer or deal?
Tap on the offer you want, then follow the instructions. Once you’ve decided to use an offer, go to the participating business/restaurant and show your server the offer.
- Are there any restrictions on the offers and deals?
Yes, some offers may have conditions like minimum purchase amounts, specific times, or limited availability. Always check the offer details before redeeming.
- Can I use the same offer more than once?
It depends on the business. Some offers are single-use, while others can be redeemed multiple times. The app will indicate the usage limits.
- Are the deals available for online purchases too?
Some deals are in-store only, while others may include online promo codes. Each offer will specify where and how many times it can be used.
Business & Partnerships
- I own a business. How can I list my offers on the app?
You can sign up as a partner through our website or contact our support team to get started.
- Is there a cost for businesses to join?
We offer both free and premium listing options. Contact us for more details on pricing and benefits.
Support & Troubleshooting
- I can’t see any deals near me. What should I do?
Make sure location services are enabled. If you’re still having trouble, try refreshing the app or expanding your search radius.
- How do I report an expired or incorrect deal?
Contact our support team at contact@discoverymap.com and we will correct any inconsistencies you might find.
- Who do I contact for help?
You can reach our support team via the in-help Help Center or email us at hello@discoverymap.com.
- How do I cancel my Discovery Map account?
Just go to your profile. You will be able to cancel your account there.
